[Techtaffy Newsdesk]

Cloud-based customer service software provider Zendesk has completed $60 million of new financing.

Redpoint Ventures led the $45 million equity financing with participation by Index Ventures, GGV Capital, Goldman Sachs and the company’s existing venture capital investors, Charles River Ventures, Benchmark Capital and Matrix Partners.  Zendesk has also  secured a $15 million facility through Silicon Valley Bank.

Zendesk’s monthly recurring revenues have grown nearly 500% since the last financing was completed in November 2010, says the company.  Over the past 15 months, San Francisco-based Zendesk opened offices in London, Copenhagen, and Melbourne as well as established operations in Tokyo. The company has over 20,000 customers.