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Zendesk

How data collaboration platforms can help companies build better AI – HBR

By embracing data collaborations, business leaders can safely access high-quality data, avoid legal issues, gain a diverse, pluralistic, and therefore more expansive view of the world, unlocking the full potential of fine-tuned models, writes José Parra-Moyano, Karl Schmedders, and Alex "Sandy" Pentland.

Investor groups acquire Zendesk for $10.2B

Zendesk has entered into a definitive agreement to be acquired by an investor group, in an all-cash transaction for $10.2 billion.

Mirantis acquires Kubernetes IDE Lens

Mirantis has acquired Lens, a Kubernetes integrated development environment (IDE) open source project from its authors. 

Hootsuite appoints former Zendesk COO Tom Keiser as chief executive

Social media management company Hootsuite has appointed Tom Keiser, former COO of Zendesk, as the company’s new chief executive.

Zendesk acquires Smooch

Zendesk has acquired Smooch, a Montreal-based company that provides a business-to-customer omni-channel messaging platform.