Palo Alto-based artificial intelligence startup Solvvy has raised $12 million in Series A funding. The investment was led by Scale Venture Partners. Existing investors Pear Ventures, Signatures Capital and True Ventures also participated in the investment. As part of the financing, Rory O’Driscoll, founding partner at Scale Venture Partners, will join Solvvy’s board.

The latest funding brings Solvvy’s total funding to $16.5 million to date.

Solvvy uses artificial machine learning and AI for customer support. The company’s customers include MailChimp, Vimeo, TaskRabbit, Evite and Peloton, according to its corporate website.

[Image courtesy: Solvvy]