NetScout Systems has acquired technology and assets associated with the intelligent Customer Service Assurance (iCSA) product line from privately held Accanto Systems. The acquisition of voice assurance technology from Accanto Systems will extend the nGenius Service Assurance Solution’s support for Next Generation Network (NGN) voice services, including Voice over IP (VoIP) and Voice over Long Term Evolution (VoLTE), and enable the addition of support for legacy circuit switched voice environments including Signaling System 7 (SS7) and SIGTRAN, says the company.
With the acquisition, a team of engineers from Accanto Systems’ Modena location will transfer to NetScout. NetScout has also established a development center in the Modena region of Italy. NetScout now has nine research and development centers globally with four in the United States (Massachusetts, California, Virginia and Utah), two in India (Pune and Bangalore) and three in Europe (Ipswich, United Kingdom; Delft, The Netherlands; and Modena, Italy).
NetScout did not assume Accanto Systems’ customer contracts, and current Accanto customer deployments will continue to be supported by Accanto. With this acquisition, Accanto becomes an authorized NetScout reseller of the acquired products (formerly Accanto’s technology) as well as the existing nGenius Service Assurance Solution.
Financial terms of the transaction are undisclosed. Under terms of the definitive agreement, the transaction is expected to close in July 2012