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Infosys, ServiceNow ink generative AI collaboration

By TechTaffy Desk

Infosys and ServiceNow have inked a collaboration to develop generative AI-powered industry solutions.

The collaboration combines ServiceNow’s Now Assist generative AI capabilities and Infosys Cobalt, a set of services, solutions, and platforms designed to accelerate cloud-powered enterprise transformation.

Infosys will develop new industry applications into the Enterprise Service Management (ESM) Café, an AI-powered plug-and-play solution. Infosys is also investing in the creation of a Pro Plus BOT factory, which can offer more than 100,000 Now Assist-powered chatbots.

Infosys will also double its investment in training by certifying more than 3,500 employees with ServiceNow GenAI skills, as part of the partnership.

[Image courtesy: ServiceNow]

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