HP has introduced new services that the company says will enable enterprises to integrate, manage and govern complex multivendor environments, resulting in reduced risk and costs.
The new HP Service Integration and Management offering gives enterprises a single view into multisourced services, including cloud services, whether provisioned internally by IT or externally by non-IT business groups. The offering provides organizations with transformational consulting services, including a roadmap that identifies required processes for improving management and performance of multiple supplier environments.
Hans Peter-Klaey (Senior vice president, Software, HP): The lack of visibility into services delivered by multiple suppliers, including those from cloud providers, leads to inconsistent service levels across the organization and increases IT management risk and costs.
HP Service Integration and Management helps organizations develop the right supplier integration and management roadmap to achieve business goals by providing an overall topology of IT services as well as indicating how each service maps to different business objectives. In combination with the HP IT Performance Suite of software, HP Service Integration and Management helps clients establish an enterprise-wide governance and business service operating model.