8×8, a provider of cloud communications and computing solutions, has been awarded two new patents related to its videoconferencing and contact/call center technologies. On June 19, 2012, the U.S. Patent and Trademark Office issued United States Patent number 8,204,206, entitled “Systems and Methods for Selection of a Communication Path.” On May 8, 2012, 8×8 was issued United States Patent number 8,174,556, entitled “Videoconferencing Arrangement Having Multi-Purpose Digital Still Camera.”
The first patent relates to embodiments of systems for selecting a communication path with low latency between an agent in a networked contact center and a caller. The second patent relates to a videoconferencing system using a modular terminal that includes a conventional digital still camera coupled to an input port of the videoconferencing system.
Since its establishment in 1987, 8×8 has been awarded eighty-one (81) United States patents,