Marketing funnel

The marketing funnel is a visual representation of the customer journey, illustrating the stages a potential customer goes through from first becoming aware of a brand to making a purchase and, ultimately, becoming a loyal customer.

The funnel metaphor is used because the number of prospects typically decreases as they move through the various stages, narrowing down to a smaller number of customers who make a purchase and continue to engage with the brand.

What are the sections of a marketing funnel?

The marketing funnel can be divided into three main sections:

These sections represent different stages of the customer journey and help marketers focus their efforts on the appropriate strategies and tactics for each stage.


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