IBM Watson Health and the Harrow Council, a local authority for 100,000 households in North-West London, have inked a 10-year agreement to use cognitive technologies to help people with personalized social care needs choose services. The commercial agreement marks the first implementation of Watson Care Manager outside of the USA.

As part of the Watson Care Manager system, health and social care providers bid to supply the service and secure the contract, says IBM. Watson Care Manager then automates payments and ensures the service has been delivered to the user.

[Image courtesy: IBM]