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HSBC, IBM collaborating on cognitive intelligence solution

Trade finance bank HSBC is working with IBM to develop a cognitive intelligence solution, combining optical character recognition with advanced robotics.

The new solution uses IBM’s advanced analytics technology, including intelligent segmentation and text analytics, to identify, digitize and extract key data before feeding it into the bank’s transaction processing systems.

HSBC’s Global Trade and Receivables Finance (GTRF) team handles over $500 billion of documentary trade for customers every year, and in doing so must manually review and process up to 100 million pages of documents, ranging from invoices to packing lists and insurance certificates.

The average trade transaction requires 65 data fields to be extracted from 15 different documents, with 40 pages to be reviewed.

HSBC is currently using the technology to analyze English-language import and export bills in several markets in Asia, Europe, the Americas and the MENA region. The team aims to enhance the solution so it can read a wider range of documents and languages including French, Spanish and Chinese, said IBM in a statement.

[Image courtesy: HSBC]

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