Westpac New Zealand has renewed IBM’s strategic information technology (IT) outsourcing agreement for a further five years to 2017. Under the new contract, which expands on an agreement first signed in 2000, IBM will deploy new technologies to improve customer service and sustainability, and upgrade existing systems.
IBM has prime responsibility for Westpac’s key IT infrastructure services, including mainframes and midrange systems, storage, security, data center raised floor services, data center network services, workplace services, and workplace printing.
The agreement, signed in September 2011, supports the Bank’s technology transformation program and will deliver greater consistency across Westpac NZ vendors and the Westpac Group.
You can find more information on the deal here.